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Dollar General Sued by FTC, 20 States Over Alleged Chronic Overcharging

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Oct 26, 20261 min read
Dollar General Sued by FTC, 20 States Over Alleged Chronic Overcharging
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The U.S. Federal Trade Commission (FTC) and 20 states have filed a joint lawsuit against Dollar General Corp. (NYSE: DG), accusing the discount retailer of systematically charging customers higher prices at the register than those advertised on store shelves. The complaint, filed Monday in a Tennessee federal court, alleges the practice resulted in millions of dollars in overcharges and violated federal and state consumer protection laws.

Allegations of Systemic Inaccuracies

According to the complaint, Dollar General engaged in deceptive pricing practices across its more than 21,000 stores between 2019 and March 2026. The filing cites nearly 30,000 consumer complaints made directly to the company regarding these price discrepancies.

Federal and state enforcers described the issue as one of "pervasive and systemic pricing inaccuracies." The lawsuit alleges that Dollar General failed to implement adequate safeguards to prevent the recurring overcharges, thereby "effectively shifting the burden of its own operational shortcomings onto the very communities and consumers who can least afford it."

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A Pattern of Violations

This legal action follows a history of similar issues for the retailer. The complaint notes that between 2019 and 2026, Dollar General had already entered into seven different settlements across six states related to inaccurate pricing.

Those prior settlements resulted in the company paying a total of $6 million in penalties, according to the filing. The new, broader lawsuit brought by the FTC and the state coalition seeks to address what regulators portray as a persistent failure by the company to correct its pricing systems. Following the announcement, shares of Dollar General were trading lower on Monday.

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