Story
Zscaler Shares Fall Over 4% After Naming New Chief Revenue Officer

Summary
The cybersecurity company's stock declined in after-hours trading following the announcement that it appointed Ross Tackett to replace Mike Rich as CRO, effective October 1.
Zscaler Inc. (NASDAQ:ZS) shares fell in after-hours trading Thursday after the cybersecurity firm announced a change in its executive leadership, naming a new chief revenue officer.
The Leadership Transition
Zscaler appointed Ross Tackett as its new chief revenue officer (CRO), effective October 1, 2026, according to a company announcement. Tackett, an internal promotion, has served as Zscaler's Head of Worldwide Sales for the past three years.
He will succeed Mike Rich, who is stepping down from the CRO position for personal reasons. Zscaler stated that Rich will remain with the company as a strategic advisor through December 31, 2026, to ensure a smooth transition.
Market Reaction and Context
Following the news, Zscaler's stock dropped more than 4% in extended trading. Sudden changes in key C-suite roles, particularly the executive responsible for sales and revenue generation, can create uncertainty for investors about a company's strategic direction and future performance.
AdTackett will oversee Zscaler's global revenue operations, sales organization, and go-to-market strategy as the company continues to compete in the cloud-based security market with its Zero Trust Exchange platform.
A Veteran Sales Executive
Tackett brings over 30 years of experience in technology sales leadership to the CRO role. Before joining Zscaler, he held senior sales positions at ServiceNow for more than a decade and at Dell for over 16 years.
"Ross Tackett brings an exceptional combination of operational discipline, global scale, and customer-first leadership to this important role," said Jay Chaudhry, CEO, Chairman, and Founder of Zscaler, in the announcement.
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